Privacy Policy

Last Updated: November 26, 2025

Boujee Pet Services (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains what information we collect, how we use it, how we protect it, and the choices available to you.

1. INTRODUCTION

This Privacy Policy applies to all visitors, customers, and users of boujeepetservices.com and all related communication channels including SMS, email, and online scheduling platforms.

By using our website or submitting your information, you agree to the terms in this Privacy Policy.

2. CHANGES TO OUR PRIVACY POLICY

We may update this Policy from time to time. If changes are made, the updated version will be posted on this page with a revised effective date. Continued use of our services constitutes acceptance of any modifications.

3. WHAT TYPE OF INFORMATION DO WE COLLECT?

We may collect the following information:

  • Personal Information: Name, email address, phone number, physical address, pet information, and appointment history.
  • SMS & Mobile Data: Mobile number, SMS opt-in status, and message history.
  • Payment Information: Billing details provided during checkout or deposits.
  • Technical Data: IP address, cookies, device type, browser type, and interactions on our website.

4. HOW DO WE USE THE INFORMATION THAT WE COLLECT?

We use the collected information for:

  • Scheduling appointments and providing grooming services
  • Sending SMS reminders, confirmations, updates, and marketing messages (only if consent was provided)
  • Customer support and service follow-ups
  • Improving our website, customer experience, and communication
  • Legal, safety, and compliance requirements

5. WITH WHOM DO WE SHARE INFORMATION THAT WE COLLECT?

We do not sell or share your personal information for marketing purposes with third parties.
Required Disclosure for SMS Compliance:

“Mobile opt-in, SMS Consent, and phone numbers collected for SMS communication purposes will not be shared with any third party and affiliates for marketing purposes.”

We may share certain information only for operational purposes with trusted service providers such as:

  • Payment processors
  • Scheduling platforms
  • SMS communication providers (RingCentral, etc.)
  • Website hosting services

All partners are required to protect your information and use it only to provide services that support our operations.

6. COOKIES AND SIMILAR TECHNOLOGY

We use cookies and tracking tools to:

  • Improve site functionality
  • Analyze usage
  • Save user preferences
  • Enhance the booking experience

You may disable cookies in your browser settings, but doing so may affect website functionality.

7. HOW WE MANAGE YOUR COOKIES

You may:

  • Accept all cookies
  • Reject non-essential cookies
  • Customize preferences through your browser or device settings

8. SMS CONSENT & OPT-OUT OPTIONS

By submitting your phone number, you consent to receive text messages regarding:

  • Appointment reminders
  • Confirmations
  • Updates
  • Special offers (if opt-in was selected)

Message and data rates may apply.
You may opt out at any time by replying:
STOP – to cancel messages
HELP – for assistance